AI Automation Developer · Adelaide
n8n workflows, RAG chatbots, and lead systems — the boring machinery that actually ships to production. Currently building the AI systems for a seven-brand travel group.
Every project starts with the problem, ends with a measured result. Names of client systems kept private.
Lead automation
What I built: a daily automation that reconciles every website enquiry against the CRM and flags the ones that never arrived — the gap between the form and the system where leads quietly vanish.
Why it works: integrations fail silently — no error, no alert. The job of the automation is to watch the gap everyone assumes is fine.
Recovered lost leads across 7 brand sites
RAG chatbot
What I built: assistants that answer only from the business's own documents — and say "I don't know, let me get a human" instead of inventing an answer. Backed by a 90+ case test suite before anything reaches a customer.
Why it works: a confident wrong answer isn't a bug, it's a liability. Boring and correct beats clever and wrong.
−20% hallucinations, measured · 50+ client knowledge bases
AI agents
What I built: an AI agent on the site that answers FAQs instantly and decides the next action — save a lead, open a ticket, or book an appointment automatically.
Why it works: the win isn't a smarter chatbot, it's fewer humans doing manual triage. The site starts earning its keep.
+25% client engagement · −40% manual booking time
i'm Madelynn — an AI software developer in Adelaide. i shipped production AI for real businesses before i'd even graduated, and i've been doing it for three years across three companies and 60+ clients.
my thing is the unglamorous part: the guardrails, the test suites, the watching-the-gaps work that keeps an AI system honest once it's live. most AI projects die between the demo and production. i build the ones that don't.
Bachelor of Computer Science (AI major), University of Adelaide — GPA 6.8/7.0.
Freelance automation builds, AI consulting, or a full-time role. Usually reply within a day.